A TEAM DEDICATED TO YOU, ANSWERS TO YOUR REQUIREMENTS
Audit and advice : listening and expertise being at your company’s service
- Needs assessments,
- Diagnostic of existing collaboration and communication tools,
- Adaptation of the technical environment,
- Assistance for deploying videoconference or for integration into existing communication solutions.
Hosting : security and efficiency of the private TGI Cloud
- Dedicated or mutualized hosting,
- Outsourcing of your software and hardware infrastructures,
- Management of your information systems,
- Data secured.
Rollout : a quick and user-friendly installation
- Hardware delivery,
- Hardware installation,
- Integration (if other existing hardware),
- Test in hosting room,
- Initiating.
Training : a customized support
- Setting and basic configurations,
- Handle of the hardware,
- Ownership of interfaces and controls,
- Applications uses,
- Users upgrade.
Support : a complete avaibility for a maximal reactivity
- Technical and practice assistance,
- Remote support,
- Dedicated call-center,
- Skilled representatives.
Maintenance : a continuous and thorough follow
- Servers management (networks security and impermeability),
- CoViCo systems management and administration,
- Return and hardware replacement,
- Software updates.